Privacy Policy for TuTu Dial
At TuTu Dial, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our mobile applications, website, and services. By using TuTu Dial, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide and improve our services.
1.1 Personal Information
When you create an account on TuTu Dial, we may collect personal information, including:
Name
Email address
Phone number
Payment details (for services)
Delivery address
1.2 User Content
When you interact with our platform, we may collect the content you submit, such as:
Reviews
Comments
Support requests
1.3 Automatically Collected Information
We may automatically collect the following information when you use our app or website:
IP address
Device information (e.g., device model, operating system)
Browser type
Usage data (e.g., pages visited, time spent on the app)
1.4 Location Information
For services like delivery tracking and ride-sharing, we may collect your real-time location, even when the app is running in the background. You can disable location access at any time through your device settings.
1.5 Cookies
We may use cookies and similar tracking technologies to enhance your experience on TuTu Dial. Cookies are small files stored on your device that help us remember your preferences and improve our services.
2. How We Use Your Information
We use the information we collect for various purposes, including:
2.1 To Provide and Improve Our Services
To process orders and payments
To connect users with service providers (e.g., drivers, vendors)
To personalize your experience on TuTu Dial
2.2 Communication
We may use your email address or phone number to send important updates, promotions, and customer support communications. You can opt out of promotional messages at any time.
2.3 Analytics
We use your information to monitor and analyze trends, improve our marketing efforts, and optimize the performance of our app and website.
3. How We Share Your Information
We do not sell your personal information. However, we may share your data with trusted third parties to provide our services.
3.1 Third-Party Service Providers
We may share your information with third-party providers who assist with:
Payment processing
Order tracking
Customer support
Hosting services
3.2 Legal Requirements
We may disclose your information if required by law or in response to valid requests by public authorities, such as a court or government agency.
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new business entity.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is entirely secure, and we cannot guarantee absolute security.
5. Your Choices
You have the right to control how your information is used.
5.1 Account Information
You can update your account information or delete your account through the app settings.
5.2 Location Services
You can enable or disable location tracking through your device settings. Disabling location access may affect your ability to use certain features of TuTu Dial.
5.3 Cookies
You can accept or decline cookies through your browser settings. Note that disabling cookies may limit your experience on our platform.
6. Children's Privacy
TuTu Dial is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will take immediate steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website and app, and the "Last Updated" date will be revised accordingly. We encourage users to review this policy regularly to stay informed.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
📧 Email: admin@tutudial.com