TuTu Dial Store Dashboard Privacy Policy

 Privacy Policy for TuTu Dial Store Dashboard

Effective Date: Forever

Last Updated: 10/01/2025

At TuTu Dial, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use the TuTu Dial Store Dashboard app. By using this app, you agree to the terms outlined in this Privacy Policy.


1. Information We Collect


a. Personal Information

We may collect the following personal information when you create an account or use our app:

Name

Email address

Phone number

Store details (e.g., address, contact information)


b. Location Data

To enable real-time delivery tracking and improve operational efficiency, we collect location data, including:

Precise device location (even in the background when enabled).


c. Automatically Collected Information


We automatically collect data such as:

IP address

Device information (e.g., model, operating system, unique identifiers)

App usage data


2. How We Use Your Information

We use the collected information to:

Provide Core Services: Manage and optimize store operations, assign drivers, and track deliveries.

Enhance User Experience: Analyze app usage patterns to improve functionality and services.

Customer Support: Address user inquiries and resolve technical issues.

Compliance: Meet legal, regulatory, and security requirements.


3. How We Share Your Information

We do not sell or share your data with unauthorized third parties. However, we may share data in the following scenarios:

With Service Providers: Trusted third-party partners (e.g., map services, payment gateways) who assist in app functionality.

For Legal Compliance: When required by law, court orders, or government regulations.

In Business Transfers: If TuTu Dial undergoes a merger, acquisition, or asset sale.


4. Data Retention and Deletion

We retain user data only as long as necessary for the app's purpose or as required by law.

Users can request data deletion by contacting us at admin@tutudial.com.


5. Data Security

We implement industry-standard measures to safeguard your data from unauthorized access, loss, misuse, or alteration. However, no method of electronic transmission or storage is entirely secure.


6. User Controls and Choices

Location Permissions: You can manage location permissions through your device settings. Note that disabling location access may limit app functionality.

Account Information: You can view, edit, or delete your personal information within the app.

Opt-Out: You may opt-out of marketing communications by contacting us.


7. Children's Privacy

The TuTu Dial Store Dashboard app is not intended for children under 13 years old. We do not knowingly collect data from children. If you believe a child has provided us with personal information, contact us to remove it.


8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated effective date. Continued use of the app after changes are made constitutes acceptance of the updated policy.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Email: admin@tutudial.com

Address: No 57, Wilgoda road, Kurunagala, Sri lanka

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